Cancellation Policies

The Cleanse and Weekend Intensives
All cancellations must be submitted in writing. If your cancellation is received nine (9) days in advance of the Cleanse or Weekend Intensive, your tuition will be refunded less a $100 processing fee. If you do not send advance written notice of your cancellation, if you do not show up, or if you leave the Cleanse or Weekend Intensive early, your payment is non-refundable and non-transferable.

The School - Participants
All cancellations must be submitted in writing. If your cancellation is received nine (9) or more days in advance of the School, your tuition and room and board costs will be refunded less a $600 non-refundable deposit. If you cancel eight (8) days or less in advance of the School, your tuition will be refunded less room and board costs we must pay the hotel and less a $600 non-refundable deposit. If you do not send advance written notice of your cancellation, if you do not show up, or if you leave The School early, your payment is non-refundable and non-transferable.

The School - Staff
All cancellations must be submitted in writing. If your cancellation is received nine (9) or more days in advance of the School, your tuition and room and board will be refunded less a $100 non-refundable deposit. If you cancel eight (8) days or less in advance of the School, your tuition will be refunded less room and board costs we must pay the hotel and less a $100 non-refundable deposit. If you do not send advance written notice of your cancellation, if you do not show up, or you leave the School early, your payment is non-refundable and non-transferable.

Turnaround House
All cancellations must be submitted in writing. Cancellations made prior to the 30-day period before the start date of the program will be refunded the amount paid less the non-refundable $2,000 deposit. Should you cancel your reservation within the 30-day period, your $18,000 balance will be refunded in full only if we can fill your space. If you do not send advance written notice of your cancellation, if you do not show up, or you leave Turnaround House early, your payment is non-refundable and non-transferable.

If you have any questions regarding the BKI cancellation policies as outlined above, please contact customercare@thework.com.